Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number
• Information you provide when requesting information or booking a meeting
• Information contained in communications you send to us
• Other information you choose to provide through our website or communications

You are generally not required to provide personal information simply to browse our Website. However, certain information may be required if you choose to contact us, request information, or book a meeting.

Please avoid submitting sensitive personal or financial information through general website forms unless specifically requested through an appropriate and secure process.

We may use personal information we collect to:

• Respond to your inquiries and requests
• Schedule and manage meetings
• Communicate with you about services or information you have requested
• Provide and administer services
• Maintain business and client records
• Respond to requests regarding your personal information
• Maintain, operate, and improve our Website and business
• Meet applicable legal, regulatory, compliance, and recordkeeping requirements
• Protect the security and integrity of our Website, systems, and business

Where appropriate, we will obtain your consent before using your personal information for purposes that require consent.

If you choose to provide your contact information or otherwise consent to receive communications from us, we may contact you by email, telephone, or other permitted means regarding your inquiry, appointment, services, or other information that may be relevant to your relationship with Evernorth Financial.

Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages or other marketing communications.

You may withdraw your consent to receive marketing communications at any time, subject to legal or contractual requirements, by following the unsubscribe instructions provided or contacting us directly.

Our Website may use cookies, analytics, or similar technologies depending on the features and services currently implemented on the Website.

These technologies may be used to support Website functionality, understand how visitors use the Website, improve performance, or maintain security.

The use of cookies and similar technologies may change as Website functionality and third-party services are added or updated.

Where required by applicable law, we will provide appropriate notice and obtain consent for applicable tracking technologies.

We do not sell or rent your personal information.

We may disclose personal information to third-party service providers where reasonably necessary to operate our business, provide requested services, operate the Website, facilitate appointment bookings, communicate with you, maintain technology systems, or perform other legitimate business functions.

These service providers may include providers of website hosting, appointment scheduling, email and communications, customer relationship management, electronic document services, data storage, analytics, or other technology services.

We may also disclose personal information where required or permitted by law, regulation, legal process, or applicable professional or regulatory requirements.

Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and protected in accordance with applicable requirements.

If you become a client of Evernorth Financial, additional personal, financial, insurance, investment, tax, estate, or other information may be collected as necessary to provide professional services and meet applicable legal, regulatory, compliance, and recordkeeping requirements.

The collection, use, disclosure, and retention of client information may be governed by additional agreements, disclosures, applications, and privacy requirements applicable to those services.

Information submitted through a general website form should not be considered a secure method for transmitting highly sensitive financial or personal information unless we specifically instruct you to use that method.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

No method of electronic transmission, storage, or communication can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.

Personal information may be stored or processed by Evernorth Financial or by service providers located in Canada or other jurisdictions. Where information is processed outside Canada, it may be subject to the laws of that jurisdiction.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and client records, resolve disputes, meet legal and regulatory obligations, and otherwise comply with applicable requirements.

Retention periods may vary depending on the nature and purpose of the information.

When personal information is no longer required, we take reasonable steps to securely dispose of or de-identify it, subject to applicable legal and regulatory requirements.

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask questions about how your personal information is collected, used, or disclosed
• Withdraw consent where applicable
• Request deletion of information where permitted by law

Some requests may be subject to legal, regulatory, contractual, or recordkeeping requirements that prevent us from deleting or modifying certain information.

To exercise your privacy rights or ask questions about our privacy practices, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When changes are made, the updated Privacy Policy will be posted on this Website with a revised effective date.

If you have questions about this Privacy Policy, our privacy practices, or wish to make a request regarding your personal information, please contact:

Evernorth Financial Inc.

Email: ryanfrey@evernorthfinancial.com
Phone: (587) 888-5333
Pavilion, 800, 550 6th Ave SW, Calgary, Alberta